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What else can I help you with?
Importance of front office operation in hotel?
The front office in a hotel is important, because guests may have questions or may need help with something. The front office is responsible answering phone calls and scheduling guests.
If a front desk clerk at a hotel go out to party with a guest after work can he or she be fired?
No, because person is out of duty. He/She can go to party with own guest or even guest in the hotel.
What is the front desk in hotel?
the reception area-where you register as a guest
Can you provide me with a copy of my hotel folio?
You can request a copy of your hotel folio at the front desk or by contacting the hotel's guest services.
Why front office is the heart of a hotel operation?
Front office is the hub of the hotel operation because it is the first to encounter the guest upon their arrival. The front office makes the first impression that the guest will receive and determines weather they like or dislike the hotel.
Why is it that front office is considered as the nerve center of the hotel?
Front Office is a center of guest activities and an image of the hotel. Front Liner staffs must great as often as possible to all guests who are entering to the hotel to create a positive image of hotel and show the generous of hotel.
What is walk out guest?
A walk out guest is a person who leave the hotel without checking out and without settling the bills from the front office.
What is walk-out guest?
A walk out guest is a person who leave the hotel without checking out and without settling the bills from the front office.
How do you greet guest in front office at hotel?
you greet your your guest with a clear but friendly voice. always project friendly. greet them with good morning madame/senior welcome to our hotel.
Importance of front office department in hotel operations?
The front office department is crucial in hotel operations as it serves as the face of the hotel, being the first point of contact for guests. Responsibilities include handling guest inquiries, reservations, check-in/check-out procedures, and ensuring guest satisfaction. Their efficient functioning can greatly influence guest experience and overall revenue generation for the hotel.
Function of front desk?
Front desk is part of a hotel where guest has first direct communication with hotel personnel (excluding if someone takes his/ her lugage to carry), and it is definitely the most important step to catch the guest's attention and to leave good first impression on the guest. If guest gets good attention from front office personnel, it will lead to promotion promotion of the hotel to others later on, after he comes back to his country/ city
What is hotel telephone exchange?
A hotel telephone exchange is the telephone system that allows for calls to be directed to various departments of the hotel staff (housekeeping, room service, reservations, etc.), or to an individual guest room.
