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Studies have shown that high customer satisfaction and employee satisfaction is closely linked. What are your ideas for improving the Company's client andor employee satisfaction and retention.?
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Where can one find customer satisfaction software?
There is a website called "Rate Us" that one could use as a customer satisfaction tool. On this website you will be able to gain customer insight, improve customer service, increase customer retention, and gather customer testimonials.
How does a service benefit marketers?
a service can benefit marketers very much because it give the marketers the customer loyalty,customer retention,customer satisfaction ans so on and so fourth.
How do you treasure customer?
We treasure the customer by improving and maintaining the quality service to them. We do promotion such as discount or mark down if they are loyal. Last is we do a retention program to continue patronizing the product/service.
Customer satisfaction is Hr or Marketing?
Customer satisfaction is part of marketing.
Can you give some challenges in customer satisfaction?
what are the challenges of customer satisfaction
customer satisfaction survey app?
customer satisfaction survey app
What is Literature review on customer satisfaction?
What is business literature review on customer satisfaction?
What are some services that Clarify CRM offer?
Clarify CRM is no longer in business; in 2002 they were purchased by and integrated in to the Amdocs. It is still referred to as Clarify however they are owned and operated by Amdocs Limited. They are a customer service company that provides software management for customer satisfaction and customer retention.
Where can a list of customer satisfaction reports be found?
Customer Satisfaction reports are unique reports that specifically gauge a company's customer rating. IBM's website has a list of their customer satisfaction reports, as do many other businesses. The Company, Clarabridge, also offers customer satisfaction reports for select companies. Some websites also offer customer satisfaction surveys, which enable the individual to take part in the satisfaction guarantee process.
When was American Customer Satisfaction Index created?
American Customer Satisfaction Index was created in 1994.
Are customer satisfaction and customer loyalty the same in meaning?
No
How do you calculate client retention rate?
What is your customer retention rate? Number of current customers __5086___. Total number of customers served in the past 12 months:__256___. Customer Retention Rate = #1 ÷ #2 = _____ (your percentage of retention). What is your goal for your customer retention rate this year? _____ *It is important to measure the change in this number with regularity. *When it is below 80%, then it is a serious area of concern.
