many companies hide the facts about their product compliance with the standards. Normally, that practice it is picked up by customers being aware of the misleading attitude of retailers/manufacturers. That is called poor marketing and ill customer service.

Revision: "Hiding" anything is not relevant here. Please read the answer by Will Muller. The reason relates to "quality by means of association.

Customer service is importance to your business because it's retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.

I want to add here a point to improve

ecommerce customer service that is taking Live Chatbot Service like MyAlice(myalice.ai).

Actually when it comes to Deals With Multiple Customers Simultaneously;

Your customer service agents can only manage one customer at a time. But they are filled with many queries every minute,

and maybe not all queries need personal attention!

But it’s not feasible to filter out the necessary ones without responding.

You also can’t stop responding to people. What do you do? You start hiring more agents!

WRONG! Hiring new people means loads of work and hassle.

Chatbots can simultaneously deal with multiple customers. In addition, no one has to wait for what they are looking for.

They can filter out many filler queries so that your customer service agents can focus better on the real ones!

1.a privilege of a public nature conferred on an individual, group, or company by a government: a franchise to operate a bus system.2.the right or license granted by a company to an individual or group to market its products or services in a specific territory.3.a store, restaurant, or other business operating under such a license.4.the territory over which such a license extends.5.the right to vote: to guarantee the franchise of every citizen.6.a privilege arising from the grant of a sovereign or government, or from prescription, which presupposes a grant.

The definition for the word sales man is "a man whose job involves selling or promoting commercial products, either in a store or visiting locations to get orders."

The first thing you need to consider is your audience. What are the demographics and sociographics of your audience. If your target audience is younger (20 somethings), you may want to incorporate social media into your marketing strategy. If your target audience is mid-50's, you may want to do more print or email marketing. Knowing your audience and how they purchase is key to success of any marketing campaign.

Coins are put into a vending machine, a selection button is pressed, and goods drop into a tray to be collected. The type of goods usually on offer: crisps, chocolate, soft drinks, hot drinks or soup, and so on.

A customer can be in multiple target markets (usually 1 - 3).

The customer feels that you went over the top to deliver the best service!

yes. but DO NOT do it the other way.