Remote assistance port 3389 should be opened.
remote assistance
Remote Assistant A+ Seventh Edition Page 965
The best way to learn about the Windows remote assistance would be via the Microsoft website. In their help section, they offer an entire explanation for the Windows remote assistance.
Right-click My Computerclick Propertiesclick Remoteclick the Remote Assistance boxclick OK
C:\Users\username\Documents\Remote Assistance Logspg969 7th ed.
RDP. Remote Desktop Protocol (RDP) is used by the Windows Remote Desktop and Remote Assistance utilities to connect to and control a remote computer. Remote Desktop and Remote Assistance listen at port 3389.
Through a local Internet service provider (ISP) By encrypting traffic before it is sent
righ click on my computer. click on my computer properties. click on Remote tab. Mark On Allow remote assistance invitations to be sent from this Computer Mark On Allow users to connect remotely to this computer windows firewall is off Click apply & OK
Remote assistance on a computer works by allowing someone else to help you on your computer without having to be there on your computer. Remote assistance sets up a wireless connection between you and the person you invite and allows them to fix your computer.
Remote Desktop and Remote Assistance
No, but Remote Assistance does.
you go onto the activities tab on the top bar on a conversation, then the request remote assistance should be down the bottom :D