The best aid is to work with the developers to change the terminology in the user interface to reflect non-technical jargon.
Words like 'hit', 'abort', and 'kill' don't belong in the user interface, any more than 'if' statements or 'drop-down box'. Those terms are common as technical terms, and unnecessary in the user interface.
A technical writer often uses glossaries, which provide definitions of specialized terms, to clarify jargon for readers. They may also incorporate analogies and examples to relate complex concepts to familiar ideas. Additionally, visuals such as diagrams, charts, and screenshots can help illustrate technical information more clearly. Finally, clear and concise language, along with a structured format, aids in enhancing overall understanding.
Technical writing can read like its writer knows more than the reader. This denies the reader the dignity the reader has earned. To avoid this, a technical writer can write as though the writer sits at the reader's elbow offering kind guidance. The writer can write in the third-person, in the present tense and in an active voice. This can help the reader preserve his or her dignity.
It occurs when a writer uses overly specialized language to communicate with a general audience.
The purpose of technical writing is to inform the reader of something. A technical writer needs to be able to write instructions, concepts, principles, and details in a clear, concise way.
Any reader of technical writing is a person interested in learning how some technology works. Specifically, how to perform some task using the technology.
When a writer expects a reader to fill in the gaps, he or she is expecting the reader to compress.
Any writer understands that readers are the key target for the work of writing. Technical writers are best advised to appreciate and understand why people read their work, and it is only so that the reader can employ the technology in the course of performing a task. (It is not to show the reader how much the writer knows.)
5 duties of a technical writer
When a writer expects the reader to fill in the gaps, he or she is expecting the reader to compress.
I read it. But 'reader' means 'writer'. The Writer is Mark Twain
A good writer chooses a tone (formal/informal, use of slang or jargon, simple or complex sentence structures, and the like) based on the reader. You want to use words that your reader can understand, and also write in a way that makes the reader feel comfortable. The goal is to get the reader to feel they can trust and relate to you, the writer. If you succeed, they will find the reading pleasurable, and you'll find it easier to persuade them.
Writer's style is their unique way of speaking to the reader. Each writer has their own style.