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Where an external supplier provides services that underpin the delivery of an IT service, it is essential that the provisions of the contract with the external supplier are consistent with the targets built into any SLA that depends on the external supplier. SLM must avoid making commitments in SLAs that cannot be guaranteed because the Underpinning Contract with an external supplier offers a lower standard. For example, it would make little sense for SLM to base an SLA availability target on a projected server availability of 99.9 per cent when the support and maintenance contract for the server guarantees no better than 98 per cent. It is the responsibility of SLM to ensure consistency, seeking to renegotiate UCs where contractual commitments fall short of customer needs.
The ongoing relationship between the IT service provider & the customer will be covered in future in the chapter on Supplier Management, but it is important to recognize here that UCs must always be kept in line with the needs of the business. This means that as business requirements change, the IT service provider must ensure that UCs are renegotiated or replaced, if cost-effective to do so, to ensure they continue to serve the business.
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What is the definition of historical underpinning?
historical underpinning
What has the author Cecil Haden Stock written?
Cecil Haden Stock has written: 'A treatise on shoring and underpinning, and generally dealing with ruinous and dangerous structures' -- subject(s): Shoring and underpinning 'A treatise on shoring and underpinning' -- subject(s): Shoring and underpinning
How do you use the word underpinning in a sentence?
He's a man who supports his lifestyle with the underpinning of his family's money.
What does the term underpinning accuratley mean?
Underpinning is a construction term referring to the strengthening of a foundation of a home or another building. It may be done because a building is unstable, the use of the building has changed or the soil the building sits on has. There are several ways underpinning can be done. Underpinning can be done with concrete or beams.
What are the basic conceptual underpinning of structuralism?
Structuralism focuses on analyzing patterns of human thought and behavior by examining the underlying structures that shape them. It emphasizes the relationship between individual elements within a system and how they contribute to the overall structure. Structuralists believe that these underlying structures are universal and can be studied objectively through methods such as language analysis and cultural anthropology.
What is underpinning ideology?
Fundamental beliefs, system .
What has the author Lazarus White written?
Lazarus White has written: 'Cofferdams' -- subject(s): Cofferdams 'Modern underpinning' -- subject(s): Shoring and underpinning
What does philisophical underpinning mean?
What informs the foundation or basis of a proposition
Can I get help to put a metal roof, insulation in walls, & or underpinning on a 1986 double wide mobile home ?
Can I get help with a metal roof, insulation in walls, siding, & or underpinning on my double wide mobile?
What does underpinning mean?
Underpinning means to support something from below, for example with props or a foundation. It is commonly used to describe any knowledge that is foundational (basic or the most simply required) for a specific area of work or study.
Why do you think that people write letters to the editors?
This is a valuable underpinning of democracy. Do not scorn it.
What are the values and philosophy underpinning work in the disability sector?
The values and philosophies underpinning the disability sector include a sense of community and the desire to create equal opportunities for every person. Teamwork and coordination are key when executing these principles in the field.
