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What are empathy statements?

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Anonymous

16y ago
Updated: 8/17/2019

Understanding and entering into another's feelings by affirming something is true.

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Wiki User

16y ago

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Related Questions

Commonly used empathy statements by Customer Service Representative?

i understand your concern


How do you use empathy statements?

Empathy statements involve acknowledging and understanding someone else's feelings or perspective. To use them effectively, listen actively, validate the other person's emotions, and express understanding or support. Using phrases like "I can understand why that would be frustrating" or "I hear you and I'm here for you" can help convey empathy.


What are some examples of empathy statements used in customer service?

"I'm sorry you're having that problem - let's see what we can do to help".


Situations requiring empathy statements?

recently I visisted Switzerland and I have taken a number of photos . I want to transfer them onto my computer. I had a great time there. It was wondrful.


What Jane would agree statements?

Jane would agree with statements that prioritize sustainability, promote equality and diversity, advocate for social justice, and emphasize the importance of mental health and well-being. She values authenticity, empathy, and personal growth in her interactions and relationships.


You want few empathy statements?

* "Gee, that's awful. Please let me help you with that." * "You know, I'd be upset, too, if that happened to me." * "That is really frustrating. I can understand how you feel."


What are the examples of empathy statement for customer service?

Empathy statements that you may use as a customer service representative include I am sorry, let me take care of that, I will be sure to let management know, I am sorry that you feel that way. Often times, it also helps to repeat back to the customer what they say, as it indicates that you are listening.


What is empathy statement?

An empathy statement serves to clarify and to reinforce the feelings that the other person is feeling. In rephrasing what the other person is saying, one is clarifying what you hear is correct. A typical empathy statement contains 2 parts - one part that labels the feeling, and a second part that lets the person know that you understand why he's feeling that way.


What is the suffix for empathy?

NO empathy is not it is a noun.


Would you say USE empathy or HAVE empathy?

Have or Show empathy would be more correct than Use empathy.


What is the ability to understand and share another persons feelings?

Empathy E... M... P... A... T... H... Y...


What is dispositional empathy?

There is a distinction made in empathy. Empathy may be viewed as a relatively stable disposition (dispositional empathy), but also as a transient affective reaction elicited in concrete situations (situational empathy).