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There are a few simple rules:

  • Identify yourself. As much as you think the caller should know you, he might not.
  • Check the number before calling. If you get a wrong number apologize.
  • Don't hang u after one or two rings.
  • If you leave a message speak clearly and don't rush through your name or the return number
  • Speak clearly, don't whisper or yell, don't eat while talking
  • Keep it short if it is a business call
  • Have all the information you need readily to hand
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14y ago
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13y ago

To speak clearly and distinctly. To give a proper greeting, correct direction or information to the caller .Take messages and deliver them properly as asked. To say good-bye to acknowledge the end of the call, and perhaps add some pleasantry as seems appropiate.

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Wiki User

16y ago

# Identify yourself to the person that answers the phone. # Don't chew gum or eat while on the phone # Speak clearly # Be pleasant and professional.

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Q: What are four good telephone habits?
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