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I believe the current success of FreshDirect stands on their high-quality customer service. They realize the quality by constantly running PDCA cycle, which is enabled by their highly integrated information system that immediately tells management staff what went wrong.
The quality of service is crucial because what they sell is food. You wouldn't use FreshDirect again if you find piece of meat you ordered is rotten or one of your orders is missing which makes you run to the nearby grocery store.
Their customer base is also one of their valuable resources. Nonetheless, the switching cost for customers are not so high. They can easily change to, for instance, Amazon Fresh if they find it more convenient or cheaper.
What else can I help you with?
What is the most valuable resource in Egypt?
Valuable resources in both Egypt and Nubia included ___________.
What was the most valuable resources of Ancient Egypt?
iron
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Deer.
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Oil is one of its most valuable resources
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it has a lot of peanuts
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stealing money
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Wisconsin's most valuable natural resources are its water, soil, and climate.
These are the most valuable resources of the Caribbean islands?
water climate beaches
What are the most valuable resources of the Caribbean islands.?
Waters, Climate, and Beaches.
What are Italy's three most valuable resources?
pizza, spaghetti, and the mario bros.
Which resources in Greece were considered the most valuable?
Minerals, Oil, and Prostution
What are five of the us most valuable natural resources?
People love your mom ;)
