What are generic skills?

Answer 1

There are many general skills such as, being aware of cultural difference e.g. accents, adapting to the specific audience e.g. modulating voice, correct terminology, accuracy of information, engaging audience e.g. changing intonation, use of technology and good questioning -- question and answer.

Some people may find it difficult to work with people that have strong accents however communication does not have to be broken down because of accents. People can find other methods of communication for example gestures, gestures can show the meaning of something if you find it difficult to find to understand a person's accent. Many gestures such as. This skill is a valid part of effective communication as it shows your willingness to brake one of the communication barriers within the workplace, this determination is recognised by the employer and is valued, as it shows that the employer would have full confidence in you to talk to any type of customer as the employee is able to try their best to brake barriers for more effective communication.

Engaging the audience is also crucial part of general skills in effective communication. Being able to present shows that an employee has great potential as it shows that they are not afraid to present in front of people. It also shows the skill of use of technology, often when people do presentations they use the use of technology. This is a much quicker and simpler method than producing the work in written format,. It shows that you are confident in producing your work in a more professional manner. Employer look for these key skills in employees as it shows good reputation of the company and if in doubt they can get an employee to present the presentation themselves.

Answer 2

These are transferrable skills from one job to another.