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Just about any business you can think of would use Microsoft Word, or a similar word processor. There are all sorts of documents that are created in businesses that could be created using Word. Businesses use it to write letters. Mail merges could be used to send letters to customers or suppliers. All sorts of business reports could be typed in Word. Specific documents for business can be done in Word, like invoices, orders, memos, contracts etc. Forms that people have to fill in could be created in Word, like surveys.

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