what are some of the earliest forms of customers service
what are some of the earliest forms of customers service
Customer First
There are many possible interests and hobbies in customer service. Someone may be interested in providing extra information to customers in customer service for example.
Customer service is an important function for any company or organization. One can find numerous sources of information on improving customer service. Some of these might be training companies and programs, explaining how to improve customer service. Sometimes websites might provide information on customer service.
Some great customer retention strategies include being honest, providing great customer service and incentives for customers who continue service with your company. It is much cheaper to keep a current customer than to gain a new one.
There are a variety of ways to deal with bad customer service. Some of these ways are to stay calm and give that person the benefit of the doubt. Another way to deal with bad customer service is to ask questions.
One good customer service career goal is to become a manager over other customer service representative. Another good goal would be to always be helpful with others no matter what their attitude.
People who are not experienced in customer service may have some weaknesses. They may not be friendly and they may not be understanding when talking to customers.
Verizon is a good company. I have had them for many years now. Their prices are unbeatable for their service. Their customer service is also incredible. They are always trying to please the customer.
Definitely. The quality of customer service from Fitness blowout is definitely worth the money saved! I've recently had an experience when I bought some Fitness blowout gear, and the customer service was splendid.
The dealer is the person selling a product / service or making deals with customers to sell some thing. The customer is the person buying the product / service.
Good customer service is about meeting the needs of the Customer. Customers have an inherent expectation that they will be treated well, i.e. in a friendly, kind, and respectful manner. Ansering their questions and being knowledgeable about the product or service is also a characteristic of good customer service. If you deliver the product or service you promise, in the manner in which you promise, and help the customer with any difficulties or challenges they may have with the product or service, and the customer is ultimately happy with the experience, that's good customer service.Good customer service is also about ensuring the customer is receiving the appropriate product or service they truly need and NOT selling them more product or service than they need.Superior customer service includes all of the above as well as exceeding the expectations or needs of the customer. It's about going the extra mile to please the Customer. For example, at a recent hotel stay, I was greeted at the front desk with a gift bag which included some free snacks and drinks from the hotel. It was unexpected and made my day.If you want an excellent example of superior customer service, I recommend you try to get a copy of the Pike's Place Fish Market video. It's a bit pricey, however you might be able to find it on the web somewhere. It also comes in book form, but the book isn't quite as "impactful."http://www.crmlearning.com/fish-videoThere's also another excellent video on superior customer service called "Give Em the Pickle."http://www.giveemthepickle.com/give_em_the_pickle_video.htm