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1. FIGUREHEAD: The Manager performs ceremonial and symbolic duties as head of the organisation;

2. LEADER: Fosters a proper work atmosphere and motivates and develops subordinates;

3. LIASION: Develops and maintains a network of external contacts to gather information;

4. MONITOR: Gathers internal and external information relevant to the organisation;

5. DISSEMINATOR: Transmits factual and value based information to subordinates;

6. SPOKESPERSON: Communicates to the outside world on performance and policies.

7. ENTREPRENEUR: Designs and initiates change in the organisation;

8. DISTURBANCE HANDLER: Deals with unexpected events and operational breakdowns;

9. RESOURCE ALLOCATOR: Controls and authorises the use of organisational resources;

10. NEGOTIATOR: Participates in negotiation activities with other organisations and individuals.

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