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Language in business communication should be non verbose, in other words get your point across clearly without being too wordy. Use business terms as much as possible and make your communication suit your audience. For business letters you need to have an introduction to what the letter is about followed by the body of the letter then the conclusion.

Summary:

# Clear concise language # Consider your audience - who they are and what they represent - their level of understanding # Be reasonably brief - stay within the time frame

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