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What are the Tools and Techniques for Collecting Requirements?
Anandvijayakumar
The Tools & Techniques used for collecting requirements are:
Observations
Observation is the technique in which the requirements about a product or process are gathered by directly observing the user who is going to use the product or perform the process.
Interviews, questionnaires, and surveys
An interview is typically performed by asking predetermined and on the spot questions and recording the responses of the users/stakeholders. Depending on the situation, interviews may take several forms, such as one on one, multiple interviewees, or multiple interviewers. For example, by interviewing subject matter experts and individuals who ran similar projects before, you may identify and define some features and functions of the project deliverables.
When you want to cover a large number of respondents quickly, questionnaires and surveys will be more appropriate. These are based on written sets of questions. It is always easier to have those people answer the questions in one shot than having to meet them all one by one and collecting their response.
Focus groups
A focus group is a set of prequalified stakeholders and subject matter experts that are brought together with the purpose of learning about their opinions, expectations, and attitudes about a product, service, or result that will be the output of the project. Generally speaking, a moderator facilitates the interactive discussion to make this experience more conversational than one-on-one interviews.
Facilitated workshops
A facilitated workshop is a session that brings together the cross-functional stakeholders to focus on defining product requirements. It generally proves to be an effective technique for quickly defining cross-functional requirements and reconciling differences among the stakeholders regarding the requirements. These workshops also help in developing trust and improving communication among the stakeholders and therefore fostering relationships that will help the project to succeed.
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