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What are the benefits of Mystery Audit for retailers?

Updated: 9/26/2023
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Jackangusbraid

Lvl 1
7y ago

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If you are in retailers business, you can count on Mystery Audit to boost your staff performance, the benefits that I can count on are: · Monitored and measured service performance · Improves customer retention · Makes employees aware of what is important in serving customers · Monitors facility conditions · Ensures product/service delivery quality. · Supports promotional programs · Allows for competitive analyses between locations · Identifies training needs and sales opportunities · Ensures positive customer relationships on the front line. · Enforces employee integrity and knowledge. · Supports hustle by employees to meet customers

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