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DUTIES:
1. Undertake tasks associated with computer systems technical support.
2. Undertake tasks associated with computer networks technical support.
3. Undertake tasks associated with software development, installation, maintenance and support.
4. Provide advice to clients.
5. Undertake investigations related to information technology planning.
6. Undertake general help centre tasks, including problem solving and providing operational advice to clients on the
Departmental WAN.
1. Ability in computer systems technical support especially in technologies relevant to the Department.
2. Ability in computer networks technical support especially in technologies relevant to the Department.
3. Ability in software development, installation, maintenance and support especially in technologies relevant to the
Department.
4. Conceptual, analytical and creative skills including the ability to identify relevant issues and priorities.
5. Knowledge and understanding of contemporary information technology.
6. Good interpersonal skills including oral and written communication skills, and the ability to interact with a diverse
range of clients.
7. An ability to work effectively in a small team of computer professionals.
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