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§Supplier Management Process would include the goal of ensuring supplies at the best cost and terms, depending on whether it is a tactical purchase, a strategic buy, a negotiated purchase, or an engineered item.

§Internal Supply Chain Process includes a number of activities with respect to receiving, conversion and dispatch of finished goods.

§Channel Management: It is important to note linkages in distribution with multi-tier arrangements, depending upon the type of products moved.

§Customer Relationship Management: The focal organization orients itself to synchronize its role agents and processes to serve its customers. Customer delight happens only if the product meets the customers' satisfaction in terms of time, quantity, responsiveness and cost.

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Q: What are the macro processes of supply chain management?
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