He is the person who manages, conducts, trains, manipulates, directs, deals, supervises, organizes and controls resources, expenditures, an organization, an institution, a team, a household, etc.
You, the project manager, are a very special project stakeholder yourself. The job (role) of a project manager is extremely challenging and thereby exciting. Depending on the organizational structure of your organization, you may be reporting to a functional manager, a program manager, a portfolio manager, or to some other manager or executive. Nevertheless, it is your responsibility to work with your team and other relevant individuals and groups, such as program managers and portfolio managers, to bring all the pieces together and make the project happeni.e., to achieve the project objectives.
To do this, you need a range of skills and capabilities. They are:
1. Communication
2. Negotiation
3. Problem Solving
4. Influencing
5. Leadership
Managers are responsible for overseeing a team or group of employees. Managers usually hold team meetings and assign tasks and responsibilities to team members.
The Webster dictionary describes a manager as 'someone who handles or directs with a degree of skill'. But this definition is not rigid as are the responsibilities. Critical responsibilities of a professional manager are given on this link: http://universalteacherpublications.com/mba/notes/ms01/c2/professional-manager-responsibilities.htm <a href="http://universalteacherpublications.com/mba/notes/ms01/c2/professional-manager-responsibilities.htm">Responsibilities of a professional manager</a>
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to manage operations
Winning matches.
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The job responsibilities of an operations manager in BPO, which is essentially a telemarketing call center, are many. The operations manager will have to liaison with clients, as well as monitor and control the calling staff.
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