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they both deal with customer service

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11y ago
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Q: What are the similarities in handling a internal customer and a external customer?
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Why internal customer as important as external customer?

because internal customer is a person who provide service to external customer.


What is the difference between internal and external customer in hospitality industry?

What is internal and external customer?


What is an internal customer and an external customer and give you two examples of each?

the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....


Is medical assistant internal or external customer?

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What do you think customer is?

A customer is anyone you perform a function for that either assists them in some way or provides a product for them, whether internal or external. An internal customer is within the same company, and an external customer is someone outside the company.


How does or should the process of resolving customer complaints differ when dealing with internal customers?

Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.


What is the relationship between internal and external customers?

The relationship between an internal and external customer is moneys = service / products for the moneys.


What you think is what you do?

A customer is anyone you perform a function for that either assists them in some way or provides a product for them, whether internal or external. An internal customer is within the same company, and an external customer is someone outside the company.


What is the difference between internal and external customer service?

internal customers are the people you service within your company, external customers and the people that do business with your company


What is internal external customer service?

External customer and internal customer.To my understanding, an external customer is the ordinary customers that purchase the companies products. This term is often used in Marketing or some Management disciplines. On the other hand, they can also mention internal customer, which means the employees working for the company. It's a common idea in Marketing or Management, that it's important to value or satisfy not only the external customer, but also the internal customer. A successful company not only must sell well, but also have good employees that.are willing to work their best for their company.well it has but could you plz give examples


How internal customer can affect the external customer?

The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.


Describe a time when you handled an internal or external customer's complaint effectively What did you do?

Try and do everything possible to make the customer happy