1. Hire the best, for talent, train and educate
2. Set clear expectations and goals
3. Motivate, incent to those goals
4. Develop and train more
As far I know the another title for customer service manager is Operations Manager.
Customer service is the key objective of operation manager which can satisfy the customer in terms of cost and timing, their primary objective will be to provide right things at a right price at the right time.
it is the concept of how, when, where and by whom the service operations are being carried out.
Service operations are considered to be labor intensive and complex. They scrutinize the day-to-day operations in retail outlets as well as branches.
variables in food service operations
A joint operation is an Operation Other Than War with more than one military service involved.
Remote customer service is becoming increasingly popular as more and more businesses move their operations online.
first operate yourself then operate your company then family.
The different types of lodging operations are service level, location, type of guest, and affiliation.
A FedEx Operations Manager makes $60 thousand a year. A Service Manager makes $38 thousand a year.
Operations deal with the actual product or service that is made or provided by a given company. For example, let us say that a company manufactures knives. The operations manager deals with the various management issues relating to the manufacture of knives; he or she keeps the knife factory running. The marketing manager does not make knives, he or she just sells them. And the finance manager handles the money that is obtained by selling knives, and pays the bills.
Restrict the foodhandler from working with food.