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The problem sounds like the water pipe is not bonded to the ground wire of the distribution. These two wires should have a potential of zero between them once they are bonded together as per electrical code recommendations.

This must be an older installation as nowadays most new water pipe installations use PVC to service a water supply to the home. In this case the PVC water supply pipe does not need to be bonded to the ground wire of the distribution service.

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Q: What could the problem be if there is power at the breaker box ground wire to the water pipe?
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