What does a computer trainer do?

Answer 1

An Information Technology (IT) trainer is an individual who is primarily responsible for developing training programs related to IT and coordinating technology based training sessions for a company's employees. Major corporations often employ at least one IT trainer, and smaller companies often hire self-employed trainers on a contract basis. The complexity of the IT training depends on the industry because science and technology companies require employees to have a more thorough understanding of IT than companies in other fields.

IT trainers must have a broad knowledge of computer programs, communications, and internet based applications. Companies often require an IT trainer to have a college degree in Information Technology, Computer Engineering, or Computer Science. Firms that only require employees to have a basic grasp of IT often hire trainers with an education degree or a background in teaching. Small companies sometimes combine the IT trainer job with IT support, and employ one or more individuals to administer the company network and provide training for other employees.

The IT trainer must work closely with department managers and human resources personnel to establish training programs that will provide employees with the level of knowledge needed to perform their jobs. A company may develop several versions of the same basic training that are tailored towards the needs of employees performing different job functions. IT trainers must familiarize themselves with computer programs used by employees so that they can teach new employees how to navigate the systems and how to handle problems and potential glitches.