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Walk-in customers are the customers that do not have an appointment and are the ones that you cannot necessarily always accurately plan for. Nevertheless an increase in walk-in customers of course increases profits. Not only in the short term but also in the long term. If a walk-in customer has a good experience in the business then he or she will probably return to that same business the next time they require the same kind of products and services. Also, they will probably even put in a good word for you business and your profits will grow because of that even more.

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