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Service Excellence is all about the value addition you give to the Customer like
1. Listen to the customer and understand his problems (they may be angry, but be patient)
2. How you can make your customer smile with the solution you give and exceed his expectations (An added or extra effort put will always cheer customer)
3. Give your 100% on the deliverable
4. The solution or the way you treat the customer should bring him back to you again
So many businesses say "it's good enough" no it isn't because good enough ISN'T good enough. Excellence is what differentiates a quality business from the ordinary business.
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∙ 11y ago
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How does the excellence approach contribute to management?
The excellence approach is a theory that relates to customer service. The approach states the the effectiveness of the organization mainly comes down to how it is organized and managed.
What is the difference between transformed and transforming resources in service operations excellence?
Transformed resources refers to the resources that has already undergone some change wile the transforming resources refers to the resources that is still undergoing some changes.
What is Deloitte's mission and vision?
standard of excellence&help their clients
What are the main principles of the philosophy of operational excellence?
The key elements of the philosophy of operational excellence are based on continuous improvement methods. This way of thinking is geared towards a common level of understand for a long term goal.
In business terms what does fully managed mean?
"Fully managed" means the company offering the services will take care of the technical aspect of the service. This will leave the customer to enjoy the service with little to no setup frustration.
What does mean for you an excellence service?
What does "Service Excellence" mean to you?*
Need slogan for Service Excellence?
service par excellence
What is Ase testing?
Automotive service excellence
What is the theme for this year's Civil Service Month?
R.A.C.E. Public Service Excellence at Full Speed
What does it mean when a technician is ase certified?
An ASE Certified technician is a mechanic who has fulfilled the voluntary requirements for certification by the National Institute for Automotive Service Excellence.
What is the motto of Bugema University?
Bugema University's motto is 'Excellence in Service'.
What is Christ University's motto?
Christ University's motto is 'Excellence and Service'.
What is the motto of University of Zambia?
University of Zambia's motto is 'Service and Excellence'.
What is the motto of Service Corporation International?
The motto of Service Corporation International is 'Celebrating Life with Dedication Excellence & Innovation'.
What is the motto of Kabul University?
Kabul University's motto is 'Excellence in Service to Afghanistan'.
What did excellence mean to the ancient Romans?
great
What does excellere contende mean?
Strive for excellence
