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The act of sending alert to the customer that the merchant will be debiting their bank account on a set date, and then debiting the account, and again confirming to the customer that the payment has been made is not executed manually - software carries out this entire direct debit collection system. As an example, AccessPay company offers a direct debit software that offer some smart features like instant notification of any failed transaction and anytime anywhere mobile access.

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Q: What has software to do in direct debit collections if it is an agreement between bank and the party?
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