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Well, to start with, check the paper pick-up rollers and make sure that they are not smooth from either use or age. The rollers should feel a bit "tacky" when you slide your fingers across them. This is the friction that they use, of course, to pick up the paper and if they have no grip, the paper will not proceed forth.

Next, check how much paper is loaded into the paper tray. If you pack in too much, the printer will probably either not pick it up due to pressure on it from the alignment guides or other parts of the paper tray, inability for the pick-up rollers to full move through their range of motion to feed the paper, or the printer will try to pick up multiple sheets rather than just one and cause a "paper jam" even before the process gets started.

Further, a problem can be experienced if there is too little paper in the tray. This normally occurs with more heavily used printers or older printers. If the paper tray is designed with a spring that keeps the paper lifted, then as time goes on, that spring can wear out. As such, the last few sheets may not be "usable" due to lack of strength in the spring to extend as fully as it did in the past.

Also, another issue could be that the type of paper that one is using is inappropriate for the printer. Most printers have a certain range of bond weights that they will accept. Most commonly, for regular "multipurpose paper," the weight is about 19 to 24 pounds. If you are trying to use something thinner than that, then it may not pick it up. The same is true with thicker paper such as postcard stock.

Assuming that the paper is right and the pick-up rollers are correct, then there could be various mechanical issues at play and what is amiss depends on the type of printer (inkjet or laser) and at what point the paper is no longer feeding (from the paper tray, between the paper tray and the image drum/printhead, between the image drum and the fusing assembly (presuming a laser printer), etc.). In this case, it would be best to consult with a local computer or printer repair shop to determine what is the best way to proceed. If it is something simple (such as a camera lens cap being stuck in the back of the printer, as happened to a client of my business a few years ago), most places won't charge to correct the problem.

I hope all this helps. If you have any further questions or need additional assistance, feel free to drop me a line.

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