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What is IVR and how is it used?

Updated: 2/6/2024
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DavikerkrishDaviker

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7y ago

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Interactive Voice Recorder (IVR) or <a href="http://bulksmsclub.com/ivr-solution">hosted ivr solutions</a> is a technology used in the field of telecommunications to improve customers' experience by presenting information and options to callers using pre-recorded voice prompts and menus mainly to handle high call volumes.

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Q: What is IVR and how is it used?
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Where can I purchase an outbound ivr application online?

SkyCreek has proactive, outbound IVR applications. These are the types of systems often used by telemarketers.


How do I learn about outbound ivr?

You can visit http://www.call-center-tech.com/outbound-ivr.htm for more information about outbound IVR's. IVR's, or Interactive Voice Response, and used in call centers for mass communication.


How make IVR?

The following is found in the link IVR Design Processunder Related Links below: * IVR Consulting - the definition phase of an IVR project. During this period, IVR consultants determine if and how an automated phone answering solution can benefit both the organization and the end user. The result of this phase is the creation of an IVR feasibility document. * IVR Design - is an important phase of a project where the IVR application requirements are researched and defined in terms that can be understood by an IVR developer. The result of this research is a written document called the IVR specification. * IVR Development - is a component of an IVR project where a programming team is assembled and assigned tasks to compete the creation of an automated phone answering program. * IVR Programming - is the actual coding and creation of the IVR phone application. This can be accomplished using traditional programming languages or the IVR can be developed with high level IVR programming tools. * IVR Testing - is a key element within a new IVR development project. Testing involves not just the functioning of the IVR program but also how well the IVR program performs under stress and error conditions. * IVR Implementation - is the final phase of a new IVR project. During this period, the IVR program is installed in a live environment with real end users utilizing the features of this new program. IVR developers closely monitor the performance of the IVR during this initial implementation phase. * IVR Management - is control over the operation of an automated phone answering (IVR) program. This entails managing the computer and telecom resources as well as the IVR program including current maintenance functions and future enhancements.


IVR is used on what computers and devices in 2013?

IVR is used on mobile phones like the iPhone with it's SIRI question and answer function. IVR can also be used on android devices to search for contacts or data held on the phone. On computers it is starting to gain ground with systems like Dragon which convert speech into text documents.


Does an IVR Phone allow voice-activated dialing?

IVR is Interactive Voice Response which allows humans to interact with technology. This is typically used for speech recognition in voice dialing. IVR phones are capable of voice dialing as they have the technology implanted to do this.


Where can one learn more about IVR solutions?

IVR is short for Interactive Voice Response. One can learn more about IVR solutions at Voxeo. There is detailed information on various platforms and applications using IVR solutions.


Is ivr a term used in hospitals?

IVR is typically a term to refer to the use of a technology where the user responds to telephone queries with voice or the telephone dialpad. It can be used in hospitals for users who want automated information such as hours of the hospital.


What is the definition of an inbound ivr?

IVR stands for Interactive Voice Response. Inbound IVR is a phone system which lets users make selections on a menu by using the number pad on their phone.


What is the definition of a ivr?

IVR stands for Interactive Voice Response. This is a method of electronically transferring information between a computer and a human's voice. This is often used for people who may suffer from severe disabilities who are not able to communicate correctly.


What is the purpose of an IVR?

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of a human like voice. IVR responds according to the input given by the human via a keypad.


In what year did INVESCO MORTGAGE CAPITAL INC - IVR - have its IPO?

INVESCO MORTGAGE CAPITAL INC (IVR)had its IPO in 2009.


What is main use of ivr?

Interactive Voice Recorder (IVR) is a technology used in the field of telecommunications to improve customers' experience by presenting information and options to callers using pre-recorded voice prompts and menus mainly to handle high call volumes. I suggest you read more about it here: http://www.crystelcall.com/blog/view-story/196/what-is-ivr