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What is SLA?

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Anonymous

10y ago
Updated: 9/14/2023

A SLA is a service-level agreement. It is often used to refer to the delivery time or when the service will take place.

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Wiki User

10y ago

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Continue Learning about Accounting

How do you reduce hold time?

To reduce your hold time for our customers you have to be aware of the queues to your department and be pro active in watching your SLA or ABD rate. CSR's should be aware of what the minimum level is expected of them and by making sure that they are not in codes. CSR's should be able to roll there calls and update systems with the customer on line and not the use of a code after they have hung up. ABD- Abandon rate of calls SLA- Service Level of Answer


Where can one take a course in accounting?

SLA Institute stands out as the best option for an accounting certification course, and there are several compelling reasons why it holds this distinction. 1. Comprehensive and Industry-Aligned Curriculum:- SLA Institute offers a comprehensive and industry-aligned curriculum for its accounting certification course. The curriculum covers all essential aspects of accounting, including financial accounting, management accounting, taxation, auditing, and more. It is designed to provide students with a strong foundation in accounting principles, practices, and standards that are in line with industry requirements. 2. Experienced and Knowledgeable Faculty:- SLA Institute has a team of experienced and knowledgeable faculty members who are experts in the field of accounting. These faculty members possess extensive industry experience and are well-versed in the latest accounting regulations and practices. They provide valuable insights, practical examples, and guidance to ensure that students grasp accounting concepts effectively and are well-prepared for certification exams. 3. Exam-oriented Preparation:- SLA Institute focuses on exam-oriented preparation for accounting certification courses. The institute provides students with comprehensive study materials, practice exams, and mock tests that closely resemble the actual certification exams. This exam-focused approach helps students develop the necessary skills and confidence to excel in their certification exams. 4. Hands-on Training:- SLA Institute emphasizes hands-on training in its accounting certification courses. The institute provides practical exercises, case studies, and simulations to allow students to apply their knowledge in real-world scenarios. This hands-on approach enhances their understanding of accounting concepts and prepares them for practical challenges they may encounter in their professional careers. 5. Industry-Recognized Certifications:- SLA Institute's accounting certification courses offer industry-recognized certifications. These certifications hold significant value and credibility in the job market. Graduates with certifications from SLA Institute have a competitive edge and are highly sought after by employers who recognize the quality and rigor of the certification programs. 6. Placement Support:- SLA Institute provides placement support to its students pursuing accounting certification courses. The institute has established partnerships with various companies and organizations, facilitating internships and job placements for its students. The strong industry connections and placement support at SLA Institute increase the chances of students securing desirable job roles in the accounting field. 7. Flexible Learning Options:- SLA Institute understands the diverse needs of learners and provides flexible learning options. The institute offers both classroom and online training modes for its accounting certification courses. This flexibility allows individuals to choose the format that best suits their schedule and learning preferences, making it convenient for working professionals or students with other commitments. 8. Continuing Education and Support:- SLA Institute believes in the importance of lifelong learning. The institute provides ongoing support and opportunities for continuing education to its alumni. This commitment ensures that students stay updated with the latest developments in the accounting field and have access to resources for professional growth and advancement. In conclusion, SLA Institute is the best option for an accounting certification course due to its comprehensive curriculum, experienced faculty, exam-oriented preparation, hands-on training, industry-recognized certifications, placement support, flexible learning options, and commitment to continuing education. By choosing SLA Institute, individuals can receive top-quality education, gain industry-recognized certifications, and enhance their career prospects in the accounting field.


What type of services does Commvault provide its customers?

Commvault provides services like secure data protection, information management with Cloud storage, web portal integration, SLA monitoring and management, etc.


Where can one go for a accounting course online?

One can go for a accounting course online directly on the webpage of the site or searching it online they have to go online mainly because is an online program i am guessing and you have to do it online.


Where can I find an online class that teaches Excel?

There are a lot of websites which gives online training for Microsoft Excel. You can check out the following websites that teaches Excel online * www.ozgrid.com * www.mrexcel.com www.office.microsoft.com. You can get good hang of Excel through these websites.