Chat software is a tool which you can use to communicate with your website visitors in real time for effective customer service. It's usually used to improve customer service and increase sales.
Main functions of chat software:
1. Real-time communication: The visitors can chat with the agent just by clicking on the chat button.
2. Visitor navigation history tracking: You can clearly know how many visitors on your site, what pages they have viewed, and how long they have stayed on each page, etc. Then you can identify the potential customers.
3. Auto chat invitation: You can send chat invitations to the potential customers proactively.
4. Concurrent chats: Agents can handle two or even more chat dialogs simultaneously.
Few Sources:
One should go about downloading chat software with caution as many different software's could infect your computer. Firstly one should look up and review any chat software they wish to download, although actually downloading software can often be as easy as clicking a download button.
The best free chat software is Skype, WGLiveChatSoftware, eAssistance Pro, BoldChat. Many use this chat software as it is easy to use and does not cost anything. Businesses can use this as well, as free software or can pay for an upgrade.
Most live chat software has web portal, which enables users to use it directly without download. Some live chat software providers offers desktop and mobile apps for multiple platforms and devices to maximize the convenience of using live chat software. You can download it from the provider's website.
for chat
The software of "Camfrog Video Chat" can be used as a form of social networking. It can be used on most servers and is a free video chat room software.
One can purchase live chat customer service software from a variety of different companies. LiveAgent, Xigla, OnetoOnetext and LiveZilla all provide software for live chat purposes.
software
Yes, you can use many web applications and software downloads to chat live with friends and family members for free. Most popular is the software program Skype, available for free download. You can also use Google Talk as chat service and video chat service.
Skype is Software to chat to people you know anywhere in the World!
communication software
In order to insert a chat-box on webs, first you should search a live chat software provider. Most live chat software is fully hosted by the provider, which simplifies your IT infrastructure. You just need to download the software to your computer, or directly use the web version without any installation. Then you can insert a chat-box on web with the step-by-step instruction.
Web Meeting Software is computer software that allows personal or business meetings to be conducted via the internet. These meetings can include video conferencing, text chat and even voice chat.