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What is a branch teller?

Updated: 9/14/2023
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12y ago

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As the initial contact with customers, greets all branch visitors and answers incoming telephone calls in a friendly and professional manner. Performs all duties of a paying/receiving teller. Answer basic customer inquiries regarding products while complying with disclosure requirements, regulations and consumer privacy policies. Identifies potential customer needs and engages in the sales process to generate sales of bank products and services, referring to the platform as appropriate. Additionally, may run an inside or free standing drive-in window. Balance cash items, teller over/short report, traveler's checks, savings bonds, etc.

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12y ago
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