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What is a good customer care skills?

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Anonymous

14y ago
Updated: 8/17/2019

listening

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Wiki User

14y ago

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Related Questions

Advantages of customer care?

Good customer care results in more and returning customers.


Why is it good to have good communication and customer service skills?

to solve problems and to see what customer wants


What are customer care duties?

Customer care duties are making sure the customer is taken care of first and foremost. They resolve problems, answer questions, return items and make sure the customer has a good experience.


What are key skills for good customer services?

Key customer service skills include active listening, clear communication, empathy, and problem-solving. Enhance your team's support with expert tips from Customer Service Skills on BoldDesk!


What is your major skills and behavioral characteristics that can be assets to the post?

I have good customer relation skills and am a good team player.


What are the subjects needed for customer care?

To excel in customer care, essential subjects include communication skills, which focus on verbal and written interactions; psychology, to understand customer behavior and emotions; and problem-solving techniques to effectively address and resolve issues. Additionally, knowledge of product or service specifics and familiarity with customer relationship management (CRM) systems are important for providing efficient support. Training in empathy and conflict resolution can further enhance customer care skills.


Why do you apply for customer services position?

Because of my good communication skills.


What are the effects of good communication skills to customer service?

the customer understands and is better informed in what the customer service person is telling them, and could end in a happy customer


Describe good customer service skills?

Good customer service skills ensure positive interactions and customer satisfaction. Learn how to develop and improve them in this Customer Service Skills Blog! Key Strategies: Active Listening – Understand customer needs effectively. Empathy – Build strong and trusting relationships. Problem-Solving – Offer quick and effective solutions. Clear Communication – Provide accurate and helpful responses. Patience & Professionalism – Handle concerns with a positive attitude. Enhance your customer service skills today!


How can I find what skills are needed for a customer service career?

Patience, attentiveness, communication skills, product knowledge and time management skills are all highly valued skills for working in customer service. Career Builder is a good resource for finding more information about customer service careers.


What are the role and responsiblity of customer care executive at airport?

A customer care executive at an airport is responsible and in charge of all customer complaints. They use their skills to quickly resolve and deescalate problems. If they are an executive, they more than likely are responsible for ensuring the staff does as well.


Why do companies have customer care systems?

The world economy is becoming more and more competitive. Companies need to have good customer care or customer service systems to ensure they provide good service. They can not risk losing customers to their competitors due to bad service.