What is a hostess in a restauraunt?

Answer 1

The hostess (host) is the first staff person to interact with customers as they enter the business. The hostess (host) is the initial representation of the quality of service of that business.

In a restaurant setting a hostess (host) will:

• interact with customers waiting for seating or take-out orders to ensure that they are made comfortable and are kept informed of the status of wait times or their orders. In some establishments, offers drinks to people who have to wait.
• monitor the open dining sections for empty and cleaned tables, and some keep and update a dining room chart.
• sometimes be responsible for answering the telephone.
• escort diners to their table and in some establishments, takes an initial drink order or gives the inform to the responsible server.