answersLogoWhite

0

What is a virtual contact center?

User Avatar

Anonymous

15y ago
Updated: 9/15/2022

A virtual contact center has no physical location. The representatives normally work from home.

User Avatar

Wiki User

15y ago

What else can I help you with?

Related Questions

Which company does IKEA use for their virtual contact center?

IKEA, the Swedis in UK has employed the services of Multimedia Contact Center for its Virtual Contact Center needs.


Where can one find a virtual contact center?

There are several virtual contact centers including Incontact, Transerainc, Shore Tel, Inin, Contact Center Virtual and Business Wire. They have pricing starting at just 2 cents per call.


Does your library have a virtual contract center?

YEs we certainly do have a virtual contact center. You can reach us 24/7 virtually.


How can a company save money by using a virtual contact center?

A virtual contact center allows a company to save money in numerous ways. Not having to rent office space is perhaps the largest cost saver.


What companies specialize in contact center technology?

Tired of the customer calls and messages that make you feel like you are about to burst? All-in-one: 8x8, Cisco - One-stop shop for all contact center needs: calls to bots! Cloud Champions: Do away with massive software packages! AWS, Fonada and the others helps you to manage your contact center easily.


Is there a company that provides a hosted virtual contact center so that I don't have to administer it locally?

Yes, there are many companies entering the field of virtualization and addressing small to medium sized business needs, including that of a hosted virtual call or contact center. One such company I would recommend is Contactual, who product is being used by such well-known companies like Verizon or Boston Market.


What is the meaning of Virtual Call Center?

A Virtual Call Center is basically a call center that is not situated in one office or building. The workers can be geographically located across the globe.


Are there any tours of the united center?

The United Center offers a virtual tour online on its website. From the virtual tour you are able to view all the public areas of the United Center that are of interest.


Can I download free virtual call center software online?

www.onstate.com/virtual-call-center/free-trial has a free trial. After it expires you would have to pay a fee.


What is difference between hyper v and vmware?

both are hyper visor from different companies.Hyper V from microsoft and vmware.FeaturevSphere 4.1Hyper-V 2008 R2Bare-metal HypervisorESX/ESXiHyper-VCentralized Hypervisor ManagementVirtual Center ServerSystem Center Virtual Machine Managercross-platform hypervisor managementNoneSystem Center Virtual Machine Managervirtual machine backupVCB or 3rd party productsWindows Server Backup, System Center Data Protection Manager, or 3rd party productsHigh Availability / Failover(Via Virtual Center Server)Failover Cluster ManagerVM MigrationvMotion (Via Virtual Center Server, Enterprise Plus)Live MigrationStorage Live Migration(Via Virtual Center Server, Enterprise Plus)NoGuest OS patching/management(Via Virtual Center Server - not in next version)Windows Server Update Services (WSUS)End-to-end OS monitoringNone(via System Center Operations Manager)Host/VM level optimizationDRS (Via Virtual Center Server, Enterprise Plus)PRO (via System Center Operations Manager)Application/service monitoringNonePRO (via System Center Operations Manager)Integrated physical and virtual managementNoneSystem Center Virtual Machine Manager 2012, System Center Configuration Manager


What does the secret path in virtual familes do?

To contact the other families


Are there any virtual help desks available on the web?

You can find virtual help desks online at virtualhelpdeskcentral.com. Virtual help desks are applications that are mainly used in call center environments.