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Yes, the name of the software is Western Digital Data Lifeguard or DLG.
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A better link is since Toshiba has taken over HDD support for Fujitsu: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/WarrantySupport/SoftwareUtilities Michael _________________________ yes they do http://www.fujitsu.com/us/services/computing/storage/hdd/support/index.html hope that helps Does this manufacturer offer hard drive diagnostic software to go with their products? If so, list the name and the features of the diagnostic software. Manufacturer: Software Name: File Name: File Size: Version: Publish Date: Description: HAVE YOU ACTUALLY DONE ANY OF THE WORK FOR THE CISCO COURSE ON YOUR OWN?