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What is call logging software?

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Anonymous

14y ago
Updated: 8/18/2019

It is a software that automatically record phone call details such as:

  • The full name of the calling party
  • The time and the date of the call
  • The person assigned in handling the call
  • The actual reason why the calling party dialed for assistance
  • What kind of solution was suggested and how was it offered
  • The call duration
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Wiki User

14y ago

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