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What is customer service experience?

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Anonymous

15y ago
Updated: 10/6/2022

The customer service experience is the sum of all the interactions a customer has with a company, both in direct communication and through other customer experiences.

In retail, examples of good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, providing helpful and friendly service, and more.

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jorohas460

Lvl 2
2y ago

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