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What is frandy's revenge about?

Updated: 9/22/2023

Wiki User

∙ 11y ago

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It is just a fictitious book for the Swifer commercials.

Wiki User

∙ 11y ago

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Continue Learning about Marketing

How can a service firm deal with the beahivior of jay customers?

The Thief •No intention of paying-sets out to steal or pay less •Services lend themselves to clever schemes to avoid payment ØFor example: bypassing electricity meters, circumventing TV cables, riding free on public transportation •Firms must take preventive actions against thieves, but not alienate honest customers by degrading their service experience ØMake allowances for honest but absent-minded customers The Rulebreaker •Many services need to establish rules to guide customers safely through the service encounter •Government agencies may impose regulations that service suppliers must enforce •Some rules protect other customers from dangerous behavior ØFor example: Vail and Beaver Creek, Colorado-ski patrollers issue warnings to reckless skiers by attaching orange stickers on their lift tickets •Ensure company rules are necessary, not bureaucratic The Belligerent • •Expresses resentment, abuses service employees verbally or even physically •Confrontations between customers and service employees can easily escalate •Firms should ensure employees have skills to deal with difficult situations ØIn a public environment, priority is to remove person from other customers ØMay be better to make a public stand on behalf of employees than conceal for fear of bad publicity •Family Feuders and Vandals •Family Feuders: People who get into arguments with other customers-often members of their own family •The Vandal: ØService vandalism includes pouring soft drinks into bank cash machines; slashing bus seats, breaking hotel furniture ØBored and drunk young people are a common source of vandalism ØUnhappy customers who feel mistreated by service providers take revenge ØPrevention is the best cure The Deadbeat •Customers who fail to pay (as distinct from "thieves" who never intended to pay in the first place) ØPreventive action is better than cure-for example: insisting on prepayment; asking for credit card number when order is taken ØCustomers may have good reasons for not paying -If the client's problems are only temporary ones, consider long-term value of maintaining the relationship

Related questions

What are three sentences for the word revenge?

She sought revenge against the girls who bullied her.She found out that revenge does not help. Revenge can lead to violence.

What do you say the revenge is over or the revenge is taken?

You would say that you got your revenge or that you have already taken your revenge.

How do you say revenge in spanish?

revenge

Make a sentence with REVENGE?

i will get REVENGE for what he did to her!

Did the Hutu or the Tutsi think they were better?

i think it was all about revenge i think it was all about revenge i think it was all about revenge i think it was all about revenge

How do you use revenge in a sentence?

they are a revenge people

What can be a sentence with revenge?

I took revenge on the school bully. The villain sought revenge against the police.

Give you a revenge sentence?

I think you mean "Give you a sentence with the word revenge in it." The villain took revenge upon the hero. If you play that joke on me, I will get my revenge.

How can you get a revenge?

Revenge is not the solution to a problem. You can sit down and talk about the problem rather than taking the revenge.

What is the explanation of Francis Bacon's Of Revenge?

why is revenge a kind of wild justice? why is revenge a kind of wild justice?

How many pages does Rodomonte's Revenge have?

"Rodomonte's Revenge" has 320 pages.

How can you put revenge?

It is not right. Revenge binds you to the person.

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