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- If it is your personal cell phone or land-line it is a good idea no matter how you are feeling to answer with a fairly cheerful voice. If you are busy excuse yourself and promise to get back to the person as soon as possible and do just that. Not answering any messages left to you on your answering service in good time is poor telephone manners even if all you have to say to the person is you got their message; you're busy and you promise to get back to them at a specific time. When answering phones at the workplace (if you are a receptionist) you should answer the phone with a cheerful voice; name the company and in some cases your first name. Take messages for management or coworkers and be sure they get them. If you own a business it is smart to treat the smaller clients just as well as the larger clients by answering any messages you get or answering any questions they may have.
Wiki User
∙ 12y ago
Wiki User
∙ 14y agoWhen you initiate the call, you say " Hello, this is [EX] Mr .Franklin from [ex] Whtasit Industies calling to speak to [EX]Ms. Hollanbeck regarding[ the subject].
When answering the phone , You say" Hello, this is Whatsit Industries[ or Mr. Franklin ], how may I help you?
Wiki User
∙ 12y agoAssuming you mean in a business environment... Politeness at all times - clear speaking - taking notes - prompt answering - routing calls to the right person.
Wiki User
∙ 13y agodont compelcate the process just make it simple and straight forward
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Is telephone etiquette necessary?
Yes, telephone etiquette is as important as good behavior in person.
What is the factors that influence the telephone etiquette?
list and discuss the factors that influence the telephone etiquette
What actors and actresses appeared in Telephone Etiquette - 1974?
The cast of Telephone Etiquette - 1974 includes: Sam Neill
What has the author Patricia A Garner written?
Patricia A. Garner has written: 'The office telephone' -- subject(s): Telephone etiquette, Telephone in business
Which business company provide the best telephone service?
There are several telephone companies that provide good (less dropped calls) telephone service. These companies are: Bell Aliant, Roger's Telephone and Telus.
Are Avaya telephone systems good for business tele-conferencing?
Avaya telephone systems are great for business calls.. Having a good phone system will keep your company running smoothly.
What do I need to make my computer a telephone?
Skype would be a good start, It can make calls to real phone numbers.
What has the author Diane M Palmer written?
Diane M. Palmer has written: 'The telephone handbook for medical and dental practices' -- subject(s): Handbooks, manuals, Telephone, Telephone etiquette, Telephone in medicine
Why is the telephone a valuable asset in the office?
A good office telephone system will back you up in establishing good customer service. It will even give you chance to miss not a single business opportunity. With the sophisticated feature of the telephone system today, you can manage and organize important calls using a desktop application. Calls may then be routed automatically to the intended extension, individual or department.
Does a mp3 audio recorder record telephone calls?
No it does not record telephone calls. Phones do have a recorders on them that you can put into a mp3 format that can be downloaded to your computer.
Does VoIP calls counted in telephone bill?
VoIP has different charges from telephone bills, but its not necessary to have telephone to use VoIP. VoIP needs only internet to make and receive calls.
What is needed to use Cisco VOIP telephone?
A Cisco VOIP telephone can be installed on a computer or telephone in order to make calls. Users can then place and receive international calls through Cisco VOIP.
