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What is meant by a care token in customer service?

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Anonymous

 ∙ 10y ago
Updated: 9/20/2023

A care token is a gesture made by the company to retain a customer after his/her having experienced bad customer service.

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Wiki User

 ∙ 10y ago

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Customer care definition?

Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.

Difference between customer care and customer service?

Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.

What is the difference between customer service and customer care?

The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.

What is another title for a customer service manager?

Customer Relationship Manager Customer Solution Manager Customer Account Manager Customer Care Manager Client Care Manager Customer Experience Manager Client Care Manager

What is a customer Service in general?

You must take care of your customers. They will always be back if you take care of them.

Related Questions

What is meant by a care token?

A care token is a term used in the customer service industry. It is a token of the company's appreciation and is usually given after a customer has had a bad experience with the company. The company is attempting to make up for the bad experience by offering a care token, which is often a gift card or free product.

Customer care definition?

Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.

What is health-care customer service?

it means customer care service delivered in healthcare providers such as clinics and hospitals

Difference between customer care and customer service?

Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.

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What is the difference between customer service and customer care?

The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.

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What is another title for a customer service manager?

Customer Relationship Manager Customer Solution Manager Customer Account Manager Customer Care Manager Client Care Manager Customer Experience Manager Client Care Manager

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What is a customer care specialist?

A customer service specialist provides support and help for customers having problems with a product or service.

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