What is single window operator in banks?

Answer 1

Single Window Operator 'A'. The following duties

shall inter alia form part of their normal duties:

(i) Acknowledgments of inward mail received.

(ii) Receipt of cheques, drafts, dividend warrants, pay orders and other like instruments

other than bills and giving acknowledgments in the counterfoil.

(iii) Delivery of cheque books subject to authorisation by competent authority.

(iv) Issue of cash receipts.

(v) Issue of E.S.I. stamps wherever applicable or may become applicable.

(vi) Recounting of currency notes by cash department staff.

(vii) Ensuring the proper contents in covers and envelopes including registered ones

before dispatch.

All clerks shall also perform all duties and functions of their cadre, either online or

manually, which does not involve any passing or supervisory function of an officer of the

bank. He will, wherever and whenever required, function as a single window operator

where he will also receive and pay cash.

In addition, his duties will include --

a. Passing and cash payment of all cheques/withdrawal forms/bankers' cheques/gift

cheques, etc. upto and including Rs.10,000/-

b. Passing independently clearing and transfer cheques, vouchers, etc. (whether credits

or debits) upto and including Rs.15,000/-

c. Receipts of cash and issuance of pre-signed drafts / gift cheques / travellers' cheques /

pay orders / bank orders, etc. upto and including Rs.15,000/-