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The IT Service Continuity Manager is responsible for ensuring that the objectives of the ITSCM process are met. His responsibilities will include:
• Undertaking BIA and risk management exercises for both existing and new services
• Implementing and maintaining the ITSCM process and continuity strategy and maintaining the alignment with business continuity planning
• Preparing and maintaining the continuity and recovery plans and ensuring that these continue to support the organization's Business Continuity Strategy and plans
• Regularly testing the plans for effectiveness, reviewing the results and taking action to overcome any identified deficiencies
• Ensuring that any personnel who have a role in transitioning from one location to another are fully trained and aware of their responsibilities
• Managing third-party suppliers of recovery equipment and facilities to maintain the integrity of the continuity and recovery plans
• Attending Change Advisory Board (CAB) meetings as required and assessing changes for their impact on the plans and updating the plans accordingly
• Managing the continuity plan during invocation and restoring the service back to the primary or other designated facility.
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∙ 12y ago
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Which of the concepts below belongs to IT Service Continuity Management?
Maintainability
What activities initiate the continuity planning process?
Possible Response:The continuity program manager is appointed.The continuity planning team is selected.A major task list is developed with milestones and timeframes for completion.Expectations are established for the plan.Success criteria are developed for measuring and testing the objectives of the continuity plan.
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What is the role of a manager in the hospitality industry?
The manager in the hospitality industry is responsible for operations and staffing. They must make certain that their facility delivers excellent customer service. The role of the manager depends on the size of the facility. In small facilities, they may be responsible for stepping into front desk positions or facilitating check in or check out.
What activities initiate the continuity planning process?
Possible Response:The continuity program manager is appointed.The continuity planning team is selected.A major task list is developed with milestones and timeframes for completion.Expectations are established for the plan.Success criteria are developed for measuring and testing the objectives of the continuity plan.
Which of the concepts below belongs to IT Service Continuity Management?
Maintainability
