Asda

What is the address of asda head office complaints department?

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November 10, 2011 2:05PM

I don't know if this is the right place to make a complaint, I bought some goods in asda's yesterday the amount come to £37.00 I was told by the lady on the till if I spend another £3.00 I will be able to claim £5.00 back after 6pm that night which turned out to be 6am the following morning, I put the details of the receipt in the right boxes like she said and was told I didn't have any items to compare prices, I then went to put my details in to claim my £5.00 and was told I couldn't because I didn't have any products to compare, so why was I told to buy something else worth £3.00 or more to make it up to the £40.00

I feel I have been ripped off spending another £3.00 when I had the wrong goods to claim. I hope you do something about this.

Kind Regards,

Anthony Williams. email: williams.a41@sky.com