The basic task of a hotel front desk officer is to take care of the needs of the guests. Additional tasks include answering phones, booking reservations, checking in and out guests, and answering questions.
front office desk
The front office in a hotel refers to the desk in the lobby. This front office serves as a place for people to check in and out of their room.
The front desk is where the people who can check you in work at. They might be at a hotel to give you your key, or they might be at an office to check you in at an appointment.
The front office department at most hotels is the department responsible for taking care of guests on arrival and departure. The department operates the front desk area and sometimes the concierge desk.
Well in my view front office supervisior is the that person who take the all responsbiltiy of the front office job.as well make the shedule for the front desk emplyoees & organize all front office staff.that called front office supervisior. etc.
Front Office Staff in a Hotel organization will include Individuals who handle various responsibilities directly involved with Guests Include: and will vary depending upon the size of the hotel. 1. Guest Check in/ Check Out 2. Information and or Concierge 3. Sales The Staff will normally include 1. a front office manager or front desk manager and or a supervisor and a Assistant Hotel Manager.
office desk
A hotel California tab can be paid through the hotel service. When one checks-out through the front desk, the front desk personnel will charge the person with the tab.
To name few problems encountered by a front office desk agent in a hotel: 1. Overbooking: Eg. When the hotel is already fully-booked and here comes a guest with a confirmed booking through a travel agent (online booking). Trouble right? 2. Negligence of task: Eg. Guest requested for a wake-up call and the desk agent forgot to do it. THATS NICE I GOT A KICK OUT OF IT AT SCHOOL
Front Office Staff in a Hotel organization will include Individuals who handle various responsibilities directly involved with Guests Include: and will vary depending upon the size of the hotel. 1. Guest Check in/ Check Out 2. Information and or Concierge 3. Sales The Staff will normally include 1. a front office manager or front desk manager and or a supervisor and a Assistant Hotel Manager.
The front desk at the hotel can answer your question.
front desk manager