0
The front office department at most hotels is the department responsible for taking care of guests on arrival and departure. The department operates the front desk area and sometimes the concierge desk.
Wiki User
∙ 8y ago
Wiki User
∙ 9y agoThe front office of a hotel is to ensure guests are taken care o when staying at the hotel. The front office is also responsible for check-ins and outs, and for making sure the staff is doing their jobs.
Add your answer:
Earn +20 pts
Who are the staff of the front office department of a hotel?
Concierge
Importance of front office department in hotel operations?
The front office department is crucial in hotel operations as it serves as the face of the hotel, being the first point of contact for guests. Responsibilities include handling guest inquiries, reservations, check-in/check-out procedures, and ensuring guest satisfaction. Their efficient functioning can greatly influence guest experience and overall revenue generation for the hotel.
How do you forecast budget in front office department in a hotel?
yes
Why front office department is the back bone of hotel?
Front office department is the back bone of hotel because they are the ones who first to impress and give the best face to satisfy customers. Give the insights of the hotels.
Function of reception in front office?
main function of reception department in the hotel
How can housekeeping and front office cooperate to achieve guest satisfaction in a hotel?
The front office in a hotel should ensure that the housekeeping department is doing their job everyday. This will keep guests happy, and will keep them from complaining to the front office staff.
What is the new trends in the front office department in hotel operations?
The new trend in the front office department of hotel operations is to make sure check in and out processes and efficient as possible. Also, most hotels would need to make sure the front offices are properly staffed. Proper staffing in the hotel ensures the customers are assisted in a timely manner.
What are the department of the front office department?
front ofice department is one of the department in hotel which interact with guest first... and it also the place where room selling proses take the place...
Why a person should go for front office department?
accessibility, location, room service, hotel facilities!
What is the definition of housekeeping in hotel housekeeping department?
The definition of housekeeping in a hotel is an operational department responsible for cleaning. Responsibilities of a hotel housekeeping department include cleanliness of the hotel including public areas.
How the front office is responsible for communication with hotel guest and with the public?
front office is responsible for the communication with the housekeeping department inoder to know the rooms which are vacant ad those which are not yet cleaned.
What are the nine department of hotel?
THERE ARE FOUR MOST IMPORTANT DEPARTMENTS IN A HOTEL WHICH ARE:- # FRONT OFFICE # HOUSE KEEPING # FOOD AND BEVERAGE PRODUCTION # FOOD AND BEVERAGE SERVICE * AND VARIOUS OTHER DEPARTMENTS LIKE:- # HOTEL SECURITY # ENGINEERING # LAUNDRY # H.R # GARDENING # MARKETING&SALES # F&B CONTROL & MANY MORE ACCORDING TO THE SIZE AND CAPACITY OF THE OWNERSHIP WHICH VARIES FROM HOTEL TO HOTEL AND PLACE TO PLACE.......!" *
