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In a business work place in England, the collectivistic cultural value is more observed than the individualistic one. An excerpt from Cultural Advice (2004) asserts that employees usually wait on the boss for directions for certain tasks. After the decisions have been conveyed, individuals have the freedom to achieve their goals individually. However, the end result should be positive and collective. "Among colleagues of different rank, there can be restrained and indirect communication, postponed decision-making and a tendency to wait for direction from above. Individuals have considerable freedom to achieve goals on their own, as long as directions have been carefully provided from above, and there is periodic review of progress." Unlike taking initiative and working on a project beforehand, like in the American business culture, the English business culture prefer its employees to wait for directions. Not waiting for instructions is regarded as rudeness.
English people are known to be very well-mannered and very formal in both addressing an individual by name and by physical appearance. The hierarchical and formal style of the English stems from their monarchial traditions. People are usually addressed with some sort of a prefix to their last name. When it come to dress in the work place, conservative dressing is best.
When doing business in England, be aware of communication styles that are used. It is always wise to do a little research to prepare before hand and learn simple business etiquettes so as to eliminate possible errors in a workplace.
England is very diverse today; its communication style is gradually changing to accommodate its increase diversity.
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