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ISO 9000
Focus on:
• Certification
• Product conforms to specification
• Audits and check
• Key processes
• Quality system
• External Trust
• Visibility of capability prior to delivery
• Maintenance of what is documented
• An assurance to external customers that a quality system is being pursued.
TQM
Focus on:
• Customer delight and satisfaction
• Total organization including 'invisible' and visible resources
• Total Quality Management
• Internal and External Trust
• Leadership
• Internal Customer
• Human Factor
• Flexibility and change Management
• Top management commitment
• Continuous improvement
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∙ 13y ago
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What has the author Francis Xavier Mahoney written?
Francis Xavier Mahoney has written: 'The TQM trilogy' -- subject(s): ISO 9000 Series Standards, Malcolm Baldrige National Quality Award, Management, Quality assurance, Quality control, Standards, Total quality management
What is the difference between TQM and TPM?
DIFFERENCE BETWEEN TPM & TQMCategoryTQMTPMObjectQuality ( Output and effects )Equipment ( Input and cause )Mains of attaining goalSystematize the management. It is software orientedEmployees participation and it is hardware orientedTargetQuality for PPMElimination of losses and wastes.
What is the function of TQM?
function of tqm
What are the inputs of TQM?
inputs of TQM
What is the difference between total quality management and total quality marketing?
Total quality marketing is a subset of Total quality management (TQM) If TQM believes that all the management processes are focused on the achievement and improvement of customer satisfaction then total quality marketing is how the marketing department should operate.
What is the acronym of TQM?
Total Quality Management TQM
What is the relationship between tqm and ethics?
you can manage your time with better quality if you have proper ethics!
What has the author Samuel K M Ho written?
Samuel K. M. Ho has written: 'Information technology development for small and medium enterprises in Asian NICs and Japan' -- subject(s): Information science, Small business 'TQM, an integrated approach' -- subject(s): Quality control, Total quality management, Industrial management, Management, Quality assurance, ISO 9000 Series Standards, Standards
What is the TQM model for education?
HOW TQM MODEL IMPLEMENT ON SCHOOL EDUCATION? OR WHAT IS THE TQM MODEL FOR SCHOOL OR COLLEGE SYSTEM?
Explain with examples the difference between proactive action and reactive action in the concept of TQM?
Proactive action is self initiated behavior at work place, while reactive action in the response of the complaint/feedback
What does TQM denotes?
TQM refers to the term Total Quality Management.
What is the main difference between activity based costing and attribute based costing?
activity based costing does not promote TQM(total quality management) and continuous improvement but attribute based costing promotes the both.
