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What is the difference between automation and business process re-engineering?
Wiki User
∙ 14y ago
"Automation" refers to the act of replacing human work with work done by machines. Those machines may be robots, or computers, or some other type, but the term "automation" simply means that humans are not doing that job anymore.
"Business Process Re-Engineering" is the term used to describe analyzing a system of work and determining how to make that system perform more effectively for the goals a particular business has. Any process may be studied -- from manufacturing to office work. The end result of the study may be the installation of computers or other forms of automation, or the result may be simply a system that uses people's talents and abilities better. (Usually the end result is a combination of these two things.)
Wiki User
∙ 14y ago
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