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What is the difference between customer service and customer care?
Wiki User
∙ 9y ago
The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.
Wiki User
∙ 9y ago
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Difference between customer care and customer service?
Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.
Customer care definition?
Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.
What is meant by a care token in customer service?
A care token is a gesture made by the company to retain a customer after his/her having experienced bad customer service.
What is another title for a customer service manager?
Customer Relationship Manager Customer Solution Manager Customer Account Manager Customer Care Manager Client Care Manager Customer Experience Manager Client Care Manager
What is a customer Service in general?
You must take care of your customers. They will always be back if you take care of them.
Difference between customer care and customer service?
Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.
Customer care definition?
Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.
What is health-care customer service?
it means customer care service delivered in healthcare providers such as clinics and hospitals
What is meant by a care token in customer service?
A care token is a gesture made by the company to retain a customer after his/her having experienced bad customer service.
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What is another title for a customer service manager?
Customer Relationship Manager Customer Solution Manager Customer Account Manager Customer Care Manager Client Care Manager Customer Experience Manager Client Care Manager
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What is the difference between health and healthcare?
A health professional is the person that provides the service of health care.
What is a customer care specialist?
A customer service specialist provides support and help for customers having problems with a product or service.
