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The law is different in each country. I hope that some other country colleagues can add to this for you.
In the UK it is an offense to sell an item which is;
Not as describe,
Fit for purpose
of a mechanisable quality.
However, a retailer can refuse to sell any item to any person. This means that if the price is lower on the item compare with the point of sale the company can just refuse to sell it at displayed price. e.g. A watch is selling for 5.00, it 22k gold. This is clearly wrong when the customer gets to the till the manager refuses to sell the item as its not 5.00 its actually 500.00 - you cannot demand it at that price. You can report it to the trading standards officers employed in nearly every town in the UK. There may be a trend to this type of incident at that shop.
In a situation where the product is pennies different the retailer will normally allow a sale as its a clear admin error and little is lost especially if there are a number of products on their shelving not complying. TSO's (Trading Standards Officers" can and do price / weight checks on many stores in the UK. Many errors are smoothed over by the shop concerned by allowing the sale of the one unit of stock rather than have TSOs examining their outlet. However, prosecutions have been brought against repeat offenders. There is also part of the Weights and Measures act in the UK that covers "incitement to buy"
The officers will look for
Not as described, -Is it meeting the description including the price
Fit for purpose - will it do what they say it will
Of a mechanisable quality. Is it of a lesser quality that, is it marked, broken in some way - is the best before or use by date compliant.
A shirt sold in a sale as damaged and you purchase it - and find an arm missing is as described - therefore you may find that as NOT being replaced or refunded. It a jacket is storm proof and you where it in a normal down pour you would have a case - not as described, not fit for purpose
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